Keep an eye on your customers and competition

Monitor keywords and hashtags on social media and the web to catch prospects and trends before anyone else.

Receive alerts via Sphere or via daily or weekly email summaries to ensure you never miss a thing.

Sentiment analysis ensures important events always get your attention.

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Monitor keywords on social media Click image to enlarge

Monitor keywords on social media

Guided by your keywords, the application monitors social media sites such as Twitter, Facebook, Reddit, YouTube and others for mentions. Use this to catch people talking about you or your competitors, or about keywords related to services you provide, or announcements from manufacturers or vendors. Monitor for keywords related to an influencer you’re trying to get the attention of to amplify your brand. Each keyword can be limited to your geographical area if you’re receiving too many results. Please note that not all sites support geofencing and may return zero results.

Monitor keywords via google alerts Click image to enlarge

GoogleMonitor keywords via google alerts

Google scrapes the web for mentions of your keywords so you can act first. Hear about new products as well as comments about your business or your competitors you can capitalize on. All alerts show up within the SMM dashboard to make tracking and reacting seamless.

Monitor hashtags Click image to enlarge

Monitor hashtags

Monitor hashtags to stay on top of the social media landscape. Hashtag monitoring can help you identify a cool local or global trend, or enable you to be the first to engage with a prospect or customer.

Receive alerts via SMM or email Click image to enlarge

Receive alerts via SMM or email

Monitoring alerts can be directed to when and where you need them. Handle everything via SMM or have them delivered to multiple email inboxes in daily or weekly summaries for your convenience.

Sentiment analysis Click image to enlarge

Sentiment analysis

SMM uses sentiment analysis to monitor positive and negative mentions that might need urgent attention. React before a tiny complaint becomes national news.

Desktop notifications Click image to enlarge

Desktop notifications

Get notifications within your desktop or laptop notification tray of important items that need attention in your Priority Inbox.

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